Legal

Privacy Policy

Last updated: 6 August 2026

Who we are

Legacy Clearances is a UK property clearance company. For any privacy questions, please contact us at info@legacy-clearances.co.uk or by phone on 07437 542 945.

What information we collect

When you use our website, we may collect the following information:

Contact form details: name, phone number, email address, property address and any other information you choose to include in your message.
Technical information: your IP address, browser type and the pages you visit, which our hosting infrastructure records automatically for security and performance purposes.

How we use your information

We use your information only to:

Respond to your enquiry and provide a quote or booking.
Arrange and carry out the clearance service you have requested.
Communicate with you about your appointment, including updates for solicitors, estate agents or family members.
Maintain records for insurance, accounting and legal compliance.

We do not sell your information to anyone, and we do not use it for marketing purposes without your consent.

How we store and protect your data

Your enquiry is submitted securely through our website and processed by our backend infrastructure, which includes Lovable Cloud and email delivery services. We use standard encryption in transit (HTTPS/TLS) and restrict access to your information to the people who need it to provide your service.

We keep your information only for as long as necessary to provide the service, comply with legal obligations or resolve disputes.

Cookies and tracking

Our website uses only essential cookies and technologies needed to keep the site secure and functioning correctly. We do not currently use third-party analytics, advertising or tracking cookies. If we add these in the future, we will update this policy and ask for your consent where required.

Third parties

We may share your information with trusted third parties only where necessary to deliver our service, such as:

Email and hosting providers used to process your enquiry and run our website.
Waste disposal, recycling and donation partners involved in carrying out a clearance.
Insurance or legal advisers where required by law or for legitimate business purposes.

We require any third party we work with to keep your data secure and use it only for the agreed purpose.

Your rights

Under UK data protection law, you have the right to:

Ask what personal information we hold about you.
Request corrections to inaccurate information.
Request deletion of your information, where appropriate.
Withdraw consent for any optional use of your data.

To exercise any of these rights, please email us at info@legacy-clearances.co.uk.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review it occasionally.

Contact us

If you have any questions about this privacy policy or how we handle your data, please contact us: